Factory visits are by appointment, typically arranged 1–2 weeks in advance so engineering, QC and sales staff are all on site. A standard visit is a half-day — workshop walkthrough, QC review and product selection meeting — and can extend to a full day if a specific product range or project is being scoped. Hotel pick-up and airport transfer are arranged on request.

Yes, with prior agreement. Approved filming areas cover the layup room, CNC trimming, surface finishing and QC — but exclude other clients' molds, drawings or order tags. For livestreams we ask for a quick walkthrough of the shot plan in advance, so the workshop manager can stage the right areas without disrupting production.

First containers are typically consolidated loads, not single-SKU containers — you can mix exterior parts, interior trims and accessories in one shipment up to the container's volume or weight limit. Minimum line items per SKU are lower than standard MOQ on a confirmed distributor account, so a first container can carry 15–25 different SKUs to test market response.

Not automatic. Territory exclusivity is reviewed against your market coverage, sales channel, annual volume target and whether a competing distributor is already in place. New distributors usually start non-exclusive; once 6–12 months of sales history shows real market build, regional exclusivity is on the table. The threshold is written into the agreement, not left vague.

Yes. White-label is standard for distributor accounts — outer cartons, inner product packaging, manuals and inspection tags can all carry your brand instead of AMXNX. Some customers also ask for unbranded neutral packaging, which is also supported. Just share your brand assets (logo files, color codes, packaging layout) and we will mock up before production.