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Return & Refund Policy

CCF supplies carbon fiber automotive parts B2B. This policy explains how we handle defects, transit damage and returns, in line with how we actually work.

Manufacturing Defects & Warranty

Dry carbon parts carry a 1-year warranty against manufacturing defects from the delivery date. Wet carbon parts have no warranty unless otherwise agreed in the sales terms for the order.

Please inspect parts on arrival and report any visible manufacturing defects within 14 days of delivery. This arrival-inspection period does not shorten the 1-year dry carbon warranty for manufacturing defects discovered later.

For a confirmed manufacturing defect covered by this policy, we offer a free replacement shipment or a refund of the affected goods. CCF covers the replacement product and its shipping costs. We confirm the resolution with you after reviewing the order and supporting photos. Damage caused by installation errors, accidents or improper use is not covered. We do not provide additional monetary compensation beyond the remedy for the affected goods.

Transit Damage or Loss

If a shipment is confirmed lost or damaged in transit, we provide a free reshipment or replacement. Please photograph the outer packaging and the damaged parts before opening further, keep all packaging, and notify us within 7 days of delivery so we can file a carrier claim. Transit claims are confirmed against the carrier's investigation.

Fitment

We confirm fitment for the exact model, model year, body style and product specification before production. Fitment information is provided to help you order correctly but is not a guarantee of zero adjustment on every vehicle. Confirm your vehicle details before ordering; we are not responsible for incorrect fitment caused by wrong or incomplete vehicle information supplied to us.

Custom, OEM & Dropshipping Orders

Custom and OEM/ODM parts are made to order and cannot be returned or refunded once production begins, except for confirmed manufacturing defects covered by this policy. The warranty coverage and replacement-or-refund process above also apply to OEM/ODM and dropshipping orders. CCF covers the replacement product and its shipping costs for covered manufacturing defects. For dropshipping, returns caused by incorrect fitment data supplied by the seller or buyer remorse are the responsibility of the seller.

How to Request

Email info@ccfrp.com with your order number, photos and a description of the issue. We review and reply within 2 working days. Approved refunds are issued by the original payment method within 7 working days of confirmation.

Last updated: 2026-09-29